About the Consulate Location and Hours

The Consulate is located in Matamoros, Mexico directly across the border from Brownsville, Texas. The U.S. mailing address is P.O. Box 9004, Brownsville, Texas 78520. The street address is Calle Primera #2002, Col. Jardin, Matamoros, Tamps, 87330. The Consulate's telephone number is 011-52-868-812-4402, with fax number 011-52-868-812-2171. For after hours emergencies, dial 044-868-818-1507 from inside of Mexico. The Consulate's business hours are Monday through Friday from 8:00 A.M. to 5:00 PM. However, non-inmigrant visa interviews are by prior appointment only (click on Visas for details) and the American Citizen Services section is open weekdays from 9:00 AM to Noon and 1:30 PM to 3:30 PM. American Consular Agent, Reynosa, Mexico: Ms. Vera N. Vera is the American Consular Agent in the city of Reynosa, Tamaulipas, Mexico. The Consular Agent accepts applications for U.S. Passports and Consular Reports of Birth Abroad. She performs notarials. She assists in cases of missing persons, and assists family members of American citizens who have been seriously injured, or have died, in the Reynosa area.   The usual hours of the Consular Agency in Reynosa are Monday, Wednesday and Friday from 10am-3pm.  The Consular Agency is closed on Mexican and American holidays.  The phone number for the Consular Agency in Reynosa is (from Reynosa) 899 923 9331.  To call the Consular Agency from the U.S., please dial 011 52 899 923 9331.  In case of emergency involving an American citizen, such as a serious injury or death of an American citizen, outside of the normal working hours of the Consular Agency, please call (from Reynosa) 044 899 871 0524 or a U.S.-based number, 956.592.5644